All Samuel & Stone Product(s) are made to order and hand finished within 3 weeks.
CREATED WITH A CONSCIOUS | SAMUEL & STONE'S 5TH C
The SAMUEL & STONE 5th C for Conscious, is a guaranteed mark of an ethical, conflict-free diamond from a more environmentally sustainable source, backed by an authentic story of provenance.
All Samuel & Stone Fine Jewellery & Wedding Band Product(s) are made to order and hand finished within 3 weeks.*
All Samuel & Stone Engagement Ring Product(s) are made to order and hand finished within 4 weeks.*
The delivery of your Product(s) is processed within 1 business day of 'Made to Order'* completion. All domestic and international shipments of Samuel & Stone Product(s), are shipped using credible Australian Courier Services - selection is subject to fastest turn around guarantee.
All shipping costs are calculated upon checkout*.
Rush Orders*: SAMUEL & STONE does offer rush order processing. This does come at an additional charge. Contact our customer service team firstname.lastname@example.org more information on how to process a rush order.
*Please note that in some cases your order may not be available to be processed as a rush order due to stock availability.
All rush orders are at an additional cost of $50.00 AUD (invoiced upon request).
This Christmas, Rush Orders are not available from 1st November 2021 - 30th January 2022.
Subject to the satisfaction of the conditions listed in term 11(b) of the Samuel & Stone (S&S) Terms & Conditions Policy, if you are unhappy with the Product purchased by you due to change of mind, faulty craftsmanship or damages during transit of delivery, you may request a credit or exchange for the Product from S&S
Samuel & Stone do not offer refunds, as all Samuel & Stone pieces are made to order.
For more information on Delivery & Returns click here.
The SAMUEL & STONE Luxury Chest & Mini Chest: SAMUEL & STONE utilizes recycled stock at all touch points of the packaging experience. The chest's are completed with both recyclable and biodegradable stock to ensure that sustainable practice is filtered at all stages of your SAMUEL & STONE experience and to minimize our carbon footprint.
All purchases over $1000.00 AUD come packaged in our SAMUEL & STONE Luxury Chest.
All purchases under $1000.00 AUD come packaged in our SAMUEL & STONE Mini Chest.